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Means and geography of delivery

The titles will be delivered to any country of the world by the method you have chosen when placing your order. We work with such mail services as DHL, TNT, UPS, EMS, Poşta Moldovei (surface and air transportation).

When you order some titles that are available in stock, we will send them within six working days after we have verified the receipt of your payment.

After the order has been placed and before it is sent, the buyer has right to cancel it without any fines whatsoever.
The buyer has right to give up on his/her order within 2 days after its receipt. If you cancel your order after it has been sent to you for some reasons that are not connected with quality of the order, its return shall be payable by you.


Delivery cost

The cost of delivery is automatically added to the bill and depends on the chosen method of delivery (if there is a choice available for a particular region) and mail service operator, total weight of ordered titles, cost of order and distance to the destination.

Delivery within Kishinev is free, the time of delivery is negotiated between the buyer and the shop administrator. The administrator shall contact the buyer on telephone or email within two working days after the order has been placed.


Term of delivery

The term of delivery depends on the chosen type of delivery and mail service operator; buyers shall be informed of this term at the time they place their order.


Responsiblity for safety of titles during transportation

Mail service operator shall be responsible for order safety during transportation. Please, open your order right upon its receipt. Should it be damaged, raise a claim with the mail service.

If you received an incomplete order, damaged or defective titles, or some titles you have not ordered, please, inform us on [email protected], indicating your order number thereof.


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